The Fashion Baby and Co always wants you to feel happy and 100% satisfied when shopping or browsing in-store or online. Therefore, we want to make things simple and easy for you every step of the way. Below are some terms and conditions for our returns & exchanges.
Every policy below must be within 14 days from the date of purchase.
Change of mind
We totally get it! If you buy in-store, we are more than happy to exchange it for something else. Can't find something you like right now? We will give you a credit voucher you can use with in 12 months. Online- same rules apply however, we are not responsible for shipping fee. Feel free to send it to us (at your own cost) and we can follow the same policy.
We not refund under any circumstance unless the item is faulty and irreplaceable. If the item is faulty, we will work on replacing it for you straight away. If we can't do anything about it, we are more than happy to return your money. This applies to both in-store and online.
As long as everything is in tack and in resalable condition we are more than happy to exchange with 14 days of purchase. Can't find something right now? More than happy to give you a credit note to use in-store or online valid for 12 months.
All sale items are non- refundable and non- exchangeable. Please choose your products carefully.
We might of missed something, if you have any questions or need something better explained please contact us via email : firstname.lastname@example.org